Faq

Common Questions

Frequently Asked Questions

Everything you need to know about our floral artistry and delivery services in West Palm Beach.

We proudly serve all of West Palm Beach and surrounding Palm Beach County communities, including Palm Beach Island, Wellington, Lake Worth, and Jupiter. Whether it’s a downtown office or a beachfront residence, our team ensures your arrangement arrives fresh and perfectly presented.

Absolutely! Customization is at the heart of our floral artistry. If you have a specific vision, color palette, or flower preference that isn’t on our website, please contact us. Our designers specialize in creating bespoke pieces that reflect your unique style and occasion.

Quality is our hallmark. We source premium blooms directly from trusted growers and receive fresh shipments multiple times per week. Every arrangement is hand-crafted in our climate-controlled studio just before delivery to ensure maximum vase life and vibrancy.

Yes! For same-day delivery within West Palm Beach, please place your order by 2:00 PM local time (Monday–Saturday). Orders placed after this cutoff or on Sundays will be delivered the next business day. We recommend ordering early during holidays to guarantee availability.

Customer satisfaction is our top priority. If your arrangement doesn’t meet your expectations for any reason, please contact us within 24 hours of delivery with a photo. We will work immediately to make it right, whether through a replacement, store credit, or refund.

Keep your arrangement away from direct sunlight, heat sources, and ripening fruit. Trim stems at a 45° angle every 2–3 days and change the water daily. Each FW Florist delivery includes a care card with specific tips tailored to your chosen blooms.

Still have questions?

Contact Our Team